Attention Dealers,

Master Luthier Dana Sutcliffe is now a warranty and non-warranty service center for the following Hanser Marketing Group Product Lines:

• BC Rich Guitars and Basses

• Traben Basses

• Michael Kelly Guitars and Basses

• Floyd Rose Guitars

• Warwick Basses

Warranty service on Warwick basses must be pre-approved by the Hanser Marketing Group.

Pick up/delivery and same day service are available.

Please call Dana for an appointment at 302 521 4215.

Non-warranty master restoration, repairs, electronic designs and custom building are also offered on the following instruments: acoustic and electric guitar, bass, banjo, ukulele, mandolin and dobro.

Only the strictest repair protocol is followed.

Dana Sutcliffe is a member of the Guild of American Luthiers with thirty years of internationally-famed experience in instrument design and development.

All instruments insured up to $100K while being serviced. Professional references are always available.

1978-1980 Apprentice at Renaissance Guitar Company under John Marshall (now with Martin Guitars). Work consisted of learning to build jigs to mass produce necks and bodies, painting and buffing finishes. All instruments were made from raw materials in house. I personally produced over 300 instruments from scratch.

1983. In house luthier and repairman for Soundboard Music. Repaired and redesigned instruments and electronics for customers. Over 1000 instruments serviced.

1992. Guitar Repair Company owner. Owned a large musical instrument repair shop located in Christiana, DE (Half way between NYC and DC off of I-95). Guitar Repair Company (GRC) was a full service instrument repair and design facility. It serviced nation wide, on a yearly average, over 3000 guitars and 1000 amplifiers and various other electronics. At its peak in the late 80’s GRC employed over 30 apprentices and technicians. GRC was a service center for most major instrument manufacturers such as Fender, Martin, Gibson, Ovation etc. It had an all-star roster of clients such as George Thorogood, Crosby, Stills and Nash, The Allman Brothers, Ricky Medlock of Lynard Skynnard and Trevor Rabin of Yes to name a few. GRC produced over 500 custom instruments for clients and manufacturers. Also designed at the luthiering division of GRC was the MMR award winning and patented Alvarez Dana Scoop Guitar.

1992-1995 Designed the Alvarez Electric Guitar line for ST. Louis Music. Consulted on the Alvarez Yari acoustic line.

1995-June of 2005 Consultant for St. Louis Music for Alvarez Guitars, Crate and Ampeg Amplifiers.

June of 2005 – Present: Returns as a practicing Master Luthier and string instrument repairman in Newark, Delaware.

2005-2009 Dana has enjoyed restoring historic instruments for clients through out the USA. Specializing in exact protocol restorations of Martin, Gibson, Taylor, Collings, Breedlove, Corbin, Eastman, Derring, Fender, Etc. Instrument Repairs and Restorations include Guitars, Mandolins, Banjos, Ukuleles, Baglamas and Dobros.

References Joe Zon of Zon Guitars, Jack Schwarz of Fender, Bruce Kaminski of KYDD Basses, Kevin Brubaker of Brubaker Guitars, John Marshall of Martin Guitars.

Due to the exposure of several Dana Westone custom guitars on Ebay I think it is time to tell the story of how my relationship with Westone and St. Louis Music (SLM) came to be.

The beginning of the SLM/Dana relationship.

In 1986 a sales representative of SLM began bringing his string instrument samples into my guitar shop for basic set-ups prior to showing them to his customers. He also would bring in the latest and greatest of his Crate amplifier samples. My staff and I would demo the products and show the rep. some sample settings that he could use when presenting the product to his customers. He would often comment on how the tone of the Crate amplifiers had “sparkle” when they were demoed in my shop. That sparkle was not audible from those amplifiers when demoed with the same model instruments in other stores. I explained that the instruments in my shop had Detonator pickups and an active mid range control installed in them for sales demonstration purposes. All designed by myself and sold exclusively at my shop. Expressing curious interest in the product he asked if I ever thought of producing the product nationally. Now I was curious….(let’s see…hmmm…thousand’s instead of tens….my name perhaps in a nationally distributed catalog….) OK! Eventually, I was put in contact with the Westone product manager at SLM. The rest is history.

In 1883 Edison discovered that electrons would flow in an evacuated lamp from a suspended filament. Years later> in 1905 Fleming expanded on Edison's discovery with his "Fleming Valve". But when Dr. Lee de Forest added a third component ‑ the grid ‑ to Fleming's Valve in 1907, he opened the door to the world of electronic amplification with the development of the vacuum tube.

Dana has sent us a sweet Ampeg DVD which I have made available as 1 large zip file or as 6 separate chapters (for easy download).

Be sure to view these videos before you go to your favorite music store to purchase your new Ampeg amp!

Even if your not going bass amp shopping check it out cuz the segments are way cool!